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Frequently Asked Questions


Q. Who is Country Flora?

A. Country Flora is a leading online flowers and gift store based out of New Delhi, India. With over 5 years of experience in the floral gifting industry, our extensive reach of vendors not only makes us a prestigious online flower shop in Delhi-NCR, but also enables us to deliver fresh, fragrant and beautiful flowers and gifts across 300 cities globally.

There are countless online florists in the market today, but we boast of a limited number of orders, helping us to retain the highest standards of quality for the deliveries. At Country Flora, our mission is to ensure prompt delivery service, adhering to the best quality parameters, which makes us your preferred florist and gift shop online.

Q. Where does Country Flora deliver flowers and gifts?

A. Country Flora is a preferred choice for millions of online shoppers, delivering fresh flowers and gifts across 300 cities in India. Besides, featuring an extensive vendor base, we also deliver internationally, offering the expediency to place the order online via our website at www.countryflora.com. Choose from a comprehensive range of flowers and gifts highlighted on our website, or place custom order, and we will get back to you with delivery schedule and costing, anytime, anywhere.

Q. How can I make payment for my order at Country Flora?

A. Being a leading online florist and gift shop in India, Country Flora boasts of India’s No.1 integrated CCAvenue Payment Gateway that facilitates secured and convenient online payment. We accept all leading credit cards, namely Master Card, Visa, JCB, and Diners Club card. If you have internet banking facility, you can pay for your order via online bank transfer facility offered by the leading banks in India like ICICI Bank, HDFC Bank, IDBI Bank, State Bank of India, UTI Bank, Bank of Punjab Ltd., Citibank, Centurian Bank, Federal Bank, and Global Trust Bank.

Q. Is my credit card details and online payment transaction secured?

A. Yes; we operate in association with integrated CCAvenue payment gateway, which is a highly secured gateway verified by VeriSign. Hence, your credit card details and online payment transaction is absolutely secured with Country Flora.

Q. Is it compulsory to divulge my credit card number or other bank account information online?

A. Yes; it is necessary to divulge the credit card number or bank account information to authenticate the online payment process. Do not worry; it is safe.

Q. Is my personal details secure online?

A. County Flora does not share customer information with anybody, or for any purpose other than online transaction.

Q. When will be my credit card or bank account charged?

A. Your bank account or credit card will be charged after the order is placed by you.

Q. Is there any shipping cost or hidden cost involved?

A. No; Country Flora does not charge any other cost except what is mentioned along with the item.

Q. Can I order flowers and gifts to be delivered the same day?

A. Yes; Country Flora guarantees same day delivery all across India for orders placed on/before 4:00 P.M.

Q. Is there any delivery charge involved?

A. Country Flora provides free delivery all across India.