Send Flowers Online from Country Flora


Privacy Policy

Effective date: [21 July 2023]

At, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us while using our flower, cake, chocolate, and gift delivery services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information, such as your name, address, email address, phone number, and other relevant details necessary for completing your order and delivering the flowers and cakes.

1.2 Usage Data: We may collect non-personal information about how you interact with our website and services, including IP addresses, browser type, device information, and browsing patterns, to improve our services and user experience.

2. How We Use Your Information:

2.1 Order Processing and Delivery: We use your personal information to process your orders, fulfill your deliveries, and communicate with you regarding the status of your purchase.

2.2 Personalization: With your consent, we may use your information to personalize your shopping experience, recommend products, and send promotional offers based on your preferences.

2.3 Communication: We may use your email address or phone number to send order updates, promotional offers, newsletters, and important service-related announcements.

2.4 Legal Obligations: We may use and disclose your information as required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property, or that of others.

3. How We Share Your Information:

3.1 Third-party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and IT support.

3.2 Business Partners: In some cases, we may partner with other businesses to provide combined services. When you purchase through these partnerships, your information may be shared with these partners, and they will handle it in accordance with their own privacy policies.

3.3 Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to claims, or protect our rights, safety, or property, or that of others.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices and Rights:

5.1 Access and Correction: You have the right to access and correct any inaccuracies in your personal information held by us. You can update your information in your account settings or by contacting our customer support team.

5.2 Opt-out: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through prominent notices on our website or via email.

7. Contact us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at +91-93 1224 9006.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.