Effective Date: 25th Feb 2026
CountryFlora (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit www.countryflora.com or use our services.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
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Name
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Email address
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Phone number
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Delivery address
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Billing details
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Company details (for corporate orders)
B. Payment Information
Payments are processed through secure third-party payment gateways. We do not store your complete credit/debit card details on our servers.
C. Technical Information
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IP address
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Browser type
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Device information
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Cookies and usage data
D. Recipient Information
When placing an order, you may provide recipient details (name, phone number, address). You confirm that you have permission to share this information.
2. How We Use Your Information
We use your information to:
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Process and deliver orders
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Provide same-day and scheduled delivery services
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Offer customer support
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Process corporate and event bookings
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Improve website performance and user experience
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Send order updates and service notifications
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Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing (2026 Compliance)
We process personal data based on:
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Your consent
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Contractual necessity (order fulfillment)
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Legal obligations
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Legitimate business interests
4. Cookies & Tracking Technologies
We use cookies to:
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Enhance website functionality
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Analyze traffic and performance
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Improve marketing campaigns
You may disable cookies through your browser settings; however, certain website features may not function properly.
5. Data Sharing
We may share information with:
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Delivery partners
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Event & decoration teams (Limelight Events)
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Corporate service providers
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Payment gateway providers
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Legal authorities (if required by law)
All partners are required to maintain confidentiality and data security standards.
6. Data Security
We implement reasonable technical and organizational safeguards including:
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SSL encryption
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Secure payment gateways
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Restricted internal data access
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Regular security monitoring
While we take strong precautions, no system is 100% secure. Users share information at their own risk.
7. Data Retention
We retain personal data only for as long as necessary to:
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Fulfill orders
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Meet legal or tax obligations
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Resolve disputes
After this period, data may be securely deleted.
8. Your Rights (India & Global Users)
Depending on applicable laws, you may have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent
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Request restriction of processing
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Lodge a complaint with a regulatory authority
To exercise your rights, contact us at:
📧 contact@countryflora.com
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Continued use of our website implies acceptance of the updated policy.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
CountryFlora
📧 contact@countryflora.com
📞 +91 93 1224 9006
🌐 www.countryflora.com