Effective Date: 25th Feb 2026

At CountryFlora, we are committed to delivering your emotions safely and on time. Since we deal in perishable and time-sensitive products like flowers, cakes, gifts, decorations, and event services, delivery timelines are carefully structured.

Please review our delivery terms below.

1️⃣ Delivery Coverage

We deliver across major cities, tier-2 towns, and selected remote locations in India through our trusted delivery network.

International customers can place orders for delivery anywhere within India.

2️⃣ Same Day Delivery

⏰ Order Cut-Off Time:

• Orders must be placed before 6:00 PM IST for same-day delivery.

🚚 Delivery Time Window:

• Delivery is typically completed within 3–4 hours from order confirmation.
• Actual timing may vary depending on city, product availability, and local logistics.

⚠ Important Notes:

• During peak days (Valentine’s Day, Mother’s Day, Festivals, etc.), delivery may take longer than usual.
• Exact delivery time cannot be guaranteed unless a fixed-time slot is selected (if available).

3️⃣ Midnight Delivery

🌙 Availability:

Available in selected cities only.

⏰ Delivery Window:

• Midnight orders are delivered between 11:00 PM – 11:50 AM.

📌 Conditions:

• Midnight delivery charges may apply.
• Not available in all remote areas.
• Subject to local regulations and security restrictions.

4️⃣ Fixed Time / Scheduled Delivery

Customers may select a future delivery date at checkout.

• Standard time slots (if available) are indicative.
• Exact hour delivery is not guaranteed unless specifically confirmed.
• Additional charges may apply for fixed-time delivery.

5️⃣ Standard Delivery (Non-Urgent Orders)

For orders scheduled in advance:

• Delivery will be completed between 10:00 AM – 8:00 PM IST.
• Rural or remote areas may experience extended delivery windows.

6️⃣ Decoration & Event Services

For decoration services and Limelight Events:

• Delivery includes setup and execution at the scheduled time.
• Setup timing will be pre-confirmed with the client.
• Delays due to venue access restrictions are not the responsibility of CountryFlora.

7️⃣ Corporate & Bulk Deliveries

Corporate deliveries may be executed:

• In batches
• As per mutually agreed schedule
• Subject to advance confirmation

Bulk orders may require additional processing time.

8️⃣ Delivery Attempt Policy

If the recipient is unavailable:

• Our team may attempt contact via phone.
• The order may be delivered to:
  • A family member
  • Neighbor
  • Security/reception desk
• Redelivery may incur additional charges.

CountryFlora is not responsible for incorrect address or contact details provided by the customer.

9️⃣ Delivery Delays (Force Majeure)

Delivery may be delayed due to:

• Weather conditions
• Traffic congestion
• Government restrictions
• Natural disasters
• Public holidays
• Local law enforcement rules

In such cases, we will attempt delivery at the earliest possible time.

Important Notes

• All flowers and cakes are handcrafted; slight variations may occur.
• Images shown on the website are for reference only.
• Delivery time is an estimated window, not an exact commitment (except confirmed slots).

Contact for Delivery Queries

📧 contact@countryflora.com
📞 +91-93 1224 9006